Privacy Policy

1. General Overview

Helperhk, the developer of Easy Flat Inspector (the "App"), has adopted this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information. By accessing or using our mobile application and related services (the "Services"), you agree to the terms outlined herein. We reserve the right to modify this policy at any time, and your continued use of the Services signifies your acceptance of any such changes.

2. Personal Data Collection

We do not collect or store sensitive information including, but not limited to:

• Real names, age, or gender.
• Email addresses or phone numbers.
• Residential addresses or GPS-specific coordinates that identify your home.
• Passwords, financial account details, or government IDs.

All inspection records, notes, and photos taken within the App are stored locally on your device to facilitate report generation. We do not upload these files to our servers.

3. Technical and Non-Personal Activity Data

To ensure the successful operation, maintenance, and improvement of our Services, we may collect certain technical, non-identifying information. This data includes:

• Device Information: Device ID, manufacturer, hardware model, operating system version, and screen resolution.
• App Performance: SDK version, API keys, application version, and crash logs.
• Usage Analytics: Anonymous data regarding usage patterns, such as screens visited, navigation paths, feature interactions, and session duration.

This information is processed in aggregate and is never used to identify a specific user or the owner of a device.

4. Third-Party Service Providers

We utilize industry-standard third-party services to support internal operations. These providers have their own privacy policies governing the use of information:

• Google Play Services & Firebase: We use these for app analytics, stability monitoring, and performance optimization.
• Google AdMob: For providing non-personalized or personalized advertisements (depending on your consent and region). AdMob may use anonymized identifiers to serve ads.
• Google Wallet / Play Billing: All financial transactions for subscriptions or premium features are handled securely by Google. We never see or store your credit card or payment information.

5. Data Storage and Retention

We retain technical information only as long as necessary to fulfill the purposes described in this policy. Traffic and log data are generally stored for one month and then deleted or rendered completely anonymous.

• EU Territory: We comply with GDPR standards. Traffic information is erased or anonymized once the communication session ends, unless required for value-added services explicitly requested by the user.
• US Territory: Information is retained in accordance with applicable legislation for the duration necessary to fulfill operational purposes.

6. Children¡¯s Privacy

Easy Flat Inspector is a general audience utility app. We do not knowingly collect any personal information from children under the age of digital consent (e.g., 13 in the US, 16 in certain EU jurisdictions). Our content is safe for all audiences, and we do not engage in behavioral targeting of children.

7. Security Measures

We implement generally accepted industry standards to protect the information submitted to us. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Opt-Out Rights

You may stop all collection of information by the App at any time by uninstalling it. You can also manage notification preferences through your device¡¯s system settings.

9. Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our data practices, please contact us at:

Email: info@helperhk.org